Refund policy

we take customer satisfaction very seriously – we stand behind all our products, and we hope you enjoy your order as much as we enjoyed preparing it for you! We aim to provide high-quality products to our customers and we inspect every order for accuracy and quality prior to shipment.  All our products are tested for quality, and all shipments are carefully inspected before leaving. Please check your order immediately upon receipt to ensure it has not been damaged during the shipping process. Below are our terms and conditions for returns and exchanges:

• All claims for returns must be made within 72 hours of delivery of the package
• All returns must have an RA number prior to being processed
• All returns must be received by us no more than 14 days after the initial delivery date of the order

We do not offer exchanges/refunds due to taste or personal perception of strength. We typically process approved return/refund requests within 1-2 business days.UNDAMAGED & UNOPENED PRODUCTS: To receive a refund for your undamaged, unopened order, you must contact us within 72 hours of delivery of your package with a valid explanation. You may contact us via phone at (832) 706-0904 or via email at 448enterprisellc@gmail.com to obtain your RA (Return Authorization) code. You must include your RA number with your return for a full refund. Your return must be received by us no later than 14 days after your initial receipt of the package. Once the return is received and approved, we will issue a refund to you, less shipping, and a 15% restocking fee. You may also choose to retain this amount as a credit on your account in lieu of receiving a refund.